Domains · Handover
Full domain handover to another account
Move domains from one account to another within Host24. Once the handover is complete, the domain is managed from the new account.
- Change of administrator
- Business handover
- Transfer from another registrar
Between accounts
The domain moves to another client area within Host24.
Change of registrant
Re-registration to another person based on an application or contract.
Transfer to us
Transfer from another registrar using an AuthInfo code.
When you need it
When domains are moved between accounts
A common situation website owners run into.
Instructions
How a handover between accounts works
Both parties must have access to their accounts.
Request from the owner
The current domain owner submits a handover request.
Recipient details
The login of the account the domain is moving to is provided.
Confirmation
The owner confirms the operation by email or SMS.
Domain acceptance
The recipient confirms acceptance and the domain appears in the new account.
Methods
Handover methods: which one suits you
| Parameter | Between accounts | Written application | Change of registrant |
|---|---|---|---|
| When it fits | Both parties have access to their accounts | Account access is lost or rights are transferred under a contract | The domain is being sold to another person |
| Owner's account access required | Yes | No | No |
| Domain registrant changes | No | Depends on the application | Yes |
| Basis | Confirmation from both parties | Application from the domain owner | Sale and purchase agreement |
When it fits
- Between accounts
- Both parties have access to their accounts
- Written application
- Account access is lost or rights are transferred under a contract
- Change of registrant
- The domain is being sold to another person
Owner's account access required
- Between accounts
- Yes
- Written application
- No
- Change of registrant
- No
Domain registrant changes
- Between accounts
- No
- Written application
- Depends on the application
- Change of registrant
- Yes
Basis
- Between accounts
- Confirmation from both parties
- Written application
- Application from the domain owner
- Change of registrant
- Sale and purchase agreement
A change of registrant may require additional documents. Keep the requirements of Kazakhstan law in mind.
Transfer
Transferring a domain from another registrar
Not happy with your current registrar's terms? Transfer your domain: get the AuthInfo code from them and send a transfer request to the new registrar.
A transfer is only possible if the domain is not locked.
Before the transfer:
- make sure more than 60 days have passed since registration or the last transfer
- check that the domain's contact details are up to date
- get the AuthInfo code from your current registrar
- remove the transfer lock if one is set
Guide
How to move a domain from one account to another
Sometimes you simply need to move a domain from one account to another on the same platform. In other cases it is a more complex procedure: handing the domain over to another individual or legal entity. The key is knowing how it all works, which helps you avoid mistakes that lead to losing the domain name.
Alternative handover options
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- A written application from the domain owner, for example if account access is lost or rights are transferred under a contract.
- A rights transfer form, when you need to transfer the rights to a domain name without access to the control panel.
- Re-registration of the domain on a change of ownership: handing the domain name over to another person under a sale and purchase agreement.
Changing hosting together with the domain
Sometimes, along with the account handover, the website needs to move to another hosting plan, VPS or dedicated server. In that case you will also need to change the DNS records, which specify where the website is physically hosted. Be sure to make a backup of the website before the move.
Special cases: CMS and platforms
If the website runs on WordPress and moves to another domain, besides DNS you will need to update the configuration and the URLs in the CMS database.
Moving a domain between accounts gives you flexibility in management: you can delegate rights, hand over a project or split responsibilities. The key is to follow the steps in the right order.
Domain handover FAQ
Didn't find an answer? Contact us — support is available around the clock.
Call +7 708 060 71 23 or email support@host24.kz
What is a full domain handover to another account?
It is moving a domain from one Host24 client area to another. Once the operation is complete, the domain is managed through the new account.
When should a domain be moved between accounts?
When the website administrator changes, when changing hosting, when handing over a business or when project management needs to be split.
What handover methods are there?
A handover between accounts confirmed by both parties, a written application from the owner, a rights transfer form or re-registration under a sale and purchase agreement.
What if I need to change hosting together with the domain?
In addition to moving the domain, update the DNS records so the website opens correctly from the new server. Make a backup of the website before the move.
How do I transfer a domain to you from another registrar?
Get the AuthInfo code from your current registrar and submit a transfer request. The domain must not be locked, and more than 60 days must have passed since registration or the last transfer.
Request
Domain handover request
Describe your situation and a manager will suggest the right handover method and the documents you need.
- Handover between Host24 accounts
- Change of domain administrator or registrant
- Help with a transfer from another registrar
Prefer to call or email? Call +7 708 060 71 23 or email support@host24.kz
Find an available domain
Check a name in the .kz, .com.kz and .org.kz zones. Prices come from our billing system; orders are placed in the client area.